At Koala Clothing Australia we are committed to protecting your privacy when using our website WWW.KOALACLOTHING.COM.AU which is owned and operated by Koala Clothing Australia Pty Ltd ABN 13 071 833 059. All rights reserved.
How we Collect Information
We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
Our web server gathers your IP address to assist with the diagnosis of problems that may occur with the delivery of our website services. Again information is gathered in aggregate only and cannot be traced to an individual user.
What Information is Collected
We may collect the following information from you:
name, phone number, address, email address, delivery preferences
other information you may provide to us
the date and time you access our site and the internet address used will be collected by our server, this information will not be cross referenced to your personal details
no credit card information is collected or stored by Koala Clothing Australia
Accessing your Personal Information
You may change your details at any time by advising us in writing via email at firstname.lastname@example.org or you may login to our server using your customer login.
We strive to ensure the security, integrity and privacy of personal information submitted to our site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will take all reasonable steps to ensure it is secure within our systems.
By using the Koala Clothing website you accept the risks associated with transmitting data over the internet and acknowledge and agree that to the extent permitted by law we will not be held responsible for and are released from any liability in respect of any loss or damage arising from unauthorised access to your personal information.
How your information is used
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our other similar website and information. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned as soon as is practicable by our team.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We do not and will not sell or deal in personal or customer information.
We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Koala Clothing Australia, our customers or third parties or if required by law.
You agree that we may use your information (without any reference to your name) to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services.
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
Disclosure of Your Information
We will use all reasonable means to protect the confidentiality of your personal data while in our possession or control. If we engage third party agents or contractors, we will take all reasonable steps to ensure they do not breach the privacy requirements regarding your personal information.
In the course of conducting business and providing products and services to you, we may disclose personal information. We only disclose personal information for the purposes for which it has been given to us, or for purposes which are directly related to our services to you. We do not give your personal information to anyone else unless one of the following applies:
you have consented to the disclosure
you would reasonably expect, or have been told that your information has been passed to those individuals, bodies or agencies; or
it is otherwise required by law
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your personal data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
You have the option of using a pseudonym when dealing with us so as not to identify yourself fully to us. Please bear in mind, however, that certain services may not be available to customers who have not identified themselves.